Professional e-commerce support services
Effective Date: January 2025These Terms of Service ("Terms") govern the services provided by Philport (the "Company," "we," "us," or "our") to any client ("Client," "you," or "your"). By engaging with our services, you agree to be bound by these Terms.
Philport provides a range of services including but not limited to:
Email, chat, inbound/outbound call handling
Shopify store development & customization
Admin support & task management
Graphic & media design solutions
Shopify app setup & assistance
All services are customized based on your business needs and will be outlined in a separate project agreement or discussion.
Each engagement will include a clear scope of work, timeline, and agreed-upon pricing. Any additional work or revisions outside the agreed scope may be subject to extra charges.
You agree to:
Both parties agree to maintain confidentiality of any proprietary or sensitive information exchanged during the course of the project. This obligation will remain in effect even after termination of services.
Either party may terminate the engagement with 7 days' written notice. Upon termination:
Unless otherwise agreed:
We are not liable for any indirect, incidental, or consequential damages resulting from the use of our services. Our total liability shall not exceed the total fees paid by you in the last 30 days prior to any claim.
We may update these Terms at any time, and will notify clients of significant changes via email or platform notification. Continued use of our services implies acceptance of the updated Terms.
Please contact us if you have any questions regarding these Terms.